Privacy Policy

Effective Date: June 4, 2025

1. Introduction

Welcome to Qask (“Service”), an AI agents provided by Qask Inc. (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our Service, including any content, functionality, and services offered on or through https://qask.tech (the “Website”). By accessing or using our Service, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree with the policies and practices described herein, you must not access or use the Service.

2. Definitions

• Account: A user account that you create to access and use the Service.
• Content: Any text, images, audio, video, code, data, or other material uploaded, posted, transmitted, or otherwise made available by you through the Service.
• AI Agent: An automated entity powered by artificial intelligence that interacts with Users or performs tasks within the Qask platform.
• User Data: Any data, Content, or information that you submit, upload, or transmit through the Service.
• Cookies: Small text files placed on your device by your web browser when you visit a website.
• Device: Any computer, smartphone, tablet, or other electronic device that can access the Internet and use the Service.

3. Information We Collect

We collect information about you in a variety of ways. The information we may collect via the Service includes:

3.1 Information You Provide Directly

• Registration Data: When you create an Account, we collect your name, email address, password (encrypted), organization name (if applicable), and any other information you choose to provide.
• Profile Information: If you choose to complete a user profile, we may collect additional details such as your job title, company, and preferences.
• User Data: Any Content you upload, post, or transmit through the Service, including text, images, audio, video, or other files used in your AI Agents.
• Support and Feedback: Messages, comments, or feedback you send to our support team and any communications you exchange with us regarding the Service.

3.2 Information Collected Automatically

• Usage Data: Information about how you use and interact with the Service, including pages viewed, features accessed, search queries, and time spent on certain pages or functions.
• Device and Log Data: Details about your Device, such as IP address, browser type and version, operating system, device identifiers, and crash data. We also collect server logs that record your requests to our servers, including date and time stamps and referral URLs.
• Cookies and Tracking Technologies: We and our third-party partners may use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our Service. This may include analytics tools (e.g., Google Analytics) and advertising networks.

3.3 Information from Third Parties

We may obtain information about you from third-party services or partners if you choose to link or sign in to the Service using such services (e.g., Google Sign-In). In such cases, we receive basic profile information (name, email address, profile picture) from the third party. We also may collect information from publicly available sources or social media profiles if you choose to link them.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving the Service: To deliver, maintain, and improve our features, performance, and user experience. This includes diagnosing service issues, performing data analysis, and conducting research to enhance our AI Agents platform.
• Account Management: To create and manage your Account, provide customer support, send transactional messages, and respond to your inquiries or requests.
• Personalization: To personalize your experience by showing you tailored content, recommendations, and features based on your usage patterns and preferences.
• Communications: To send you information about your Account, service announcements, updates, newsletters, promotional materials, and marketing communications. You may opt out of marketing emails at any time by following the unsubscribe instructions included in those communications or by contacting us directly.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activities and to protect the security and integrity of the Service.
• Analytics and Research: To analyze trends, usage statistics, and user behavior, and to measure and improve the effectiveness of our promotions and advertising.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our Terms of Service and any other agreements.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (“EEA”), we process your personal data on the following legal bases:

• Performance of a Contract: Processing is necessary to fulfill our obligations under our agreement with you (e.g., to provide the Service and support your Account).
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving and securing the Service, provided that such interests are not overridden by your rights and freedoms.
• Consent: We may process certain information based on your consent (e.g., marketing communications, cookies where consent is required). You may withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.
• Legal Obligations: Processing may be necessary to comply with legal obligations to which we are subject.

6. How We Share Your Information

We may share your information in the following circumstances:

6.1 With Service Providers and Affiliates

We engage third-party companies and individuals to facilitate, provide, or support our Service (e.g., hosting providers, payment processors, email service providers, analytics partners). These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

6.2 For Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or other corporate change involving Qask Inc., your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Website before your personal information is transferred and becomes subject to a different privacy policy.

6.3 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so. For example, if you choose to integrate your Qask Account with a third-party service, we will share only the information necessary to enable that integration.

6.4 As Required by Law

We may disclose your information to comply with applicable laws, legal processes, or governmental requests, or to respond to subpoenas, court orders, or law enforcement requests. We may also share information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

7. Cookies and Tracking Technologies

We and our third-party partners use cookies and similar tracking technologies to collect and store information. Cookies are small text files placed on your Device when you visit a website. We use cookies for purposes such as:

• Essential Cookies: Required for the operation of the Service (e.g., maintaining your session, authentication).
• Performance & Analytics Cookies: To collect information about how you use the Service, analyze trends, and generate website statistics (e.g., Google Analytics).
• Functionality Cookies: To remember your preferences and personalize your experience (e.g., language preferences).
• Advertising & Targeting Cookies: To deliver relevant ads, measure the effectiveness of ad campaigns, and limit the number of times you see an advertisement.

You can control cookies through your browser settings. If you disable or refuse cookies, some parts of the Service may not function properly. For more information about cookies, visit allaboutcookies.org.

8. Third-Party Links and Services

The Service may contain links to third-party websites, services, or integrations that are not owned or controlled by Qask Inc. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party sites or services you visit or use. Your interactions with those third parties are governed by their own policies and terms.

9. Data Retention

We retain your personal information and User Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Security

We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your information. These measures include encryption (in transit and at rest), access controls, and regular security assessments. However, no system can be completely secure. Therefore, we cannot guarantee the absolute security of your information. You are responsible for maintaining the secrecy of your account credentials and notifying us promptly of any suspected unauthorized use.

11. International Data Transfers

Our servers are located in the United States. If you are accessing the Service from outside the United States, please be aware that your information will be transferred to and processed in the United States or other jurisdictions where our servers or service providers are located. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

12. Children’s Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information as soon as possible. If you believe that we may have collected information from a child under 18, please contact us at support@qask.tech.

13. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal obligations to keep certain data.
• Restrict Processing: You may request that we limit or restrict the processing of your personal information.
• Object to Processing: You may object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: Where applicable, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we rely on your consent to process information, you may withdraw your consent at any time. Such withdrawal will not affect the lawfulness of processing based on your consent before its withdrawal.

To exercise any of these rights, please contact us at support@qask.tech. We may need to verify your identity before granting access or taking any action on your request. We will respond to your request consistent with applicable data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page and post the updated policy on the Website. Your continued use of the Service after the Effective Date constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you must stop using the Service.

15. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: