Legal
Privacy Policy
Established: June 4, 2025 / Last Updated: March 9, 2026
Post Data Co., Ltd. (株式会社ポストデータ) ("we," "us," or "our") operates Qask, a GEO (Generative Engine Optimization) platform ("Service"). This Privacy Policy describes how we collect, use, disclose, and protect personal information in accordance with the Act on the Protection of Personal Information of Japan ("APPI") and other applicable laws. By using the Service, you agree to the practices described here and our Terms of Service.
Definition of Personal Information
"Personal Information" means information about a living individual that can identify a specific individual by name, email address, or other description, including information that can be readily collated with other information to identify a specific individual, as defined under the APPI.
Information We Collect
1. Information You Provide Directly
- Account Registration: Name, email address, password (encrypted), company/organization name (optional).
- Profile Information: Job title, industry, intended use, and other optional profile details.
- User Data: Text, files, URLs, and other content uploaded or submitted through the Service.
- Support & Inquiries: Messages, feedback, and other communications you send to us.
- Form Submissions: Information entered via demo requests, contact forms, or similar.
2. Information Collected Automatically
- Usage Data: Pages visited, features used, search queries, time spent, and interaction logs.
- Device & Log Data: IP address, browser type and version, OS, device identifiers, crash data, timestamps, and referral URLs.
- Cookies & Tracking: Data collected via cookies, web beacons, tags, and scripts for analytics and functionality.
3. Information from Third Parties
If you sign in using a third-party service (e.g., Google), we receive basic profile information (name, email address, profile picture). The scope depends on your settings and the third party's policies.
Purposes of Use
We use collected personal information for the following purposes:
- Providing, operating, maintaining, and improving the Service and user support.
- Creating and managing your Account, and verifying your identity.
- Responding to inquiries and requests.
- Sending important notices (outage alerts, policy updates, etc.).
- Sending marketing communications and new feature announcements, with your consent where required.
- Analyzing usage trends and statistics to improve the Service.
- Detecting, preventing, and investigating fraud, security incidents, and violations.
- Processing billing and payments.
- Complying with legal obligations and enforcing our Terms of Service.
Disclosure to Third Parties
We will not provide personal information to third parties except in the following cases:
- 1 With your consent.
- 2 As required by law (e.g., court orders, requests from regulatory authorities).
- 3 When necessary to protect life, physical safety, or property, and obtaining consent is difficult.
- 4 When necessary for public health or the sound development of children, and obtaining consent is difficult.
- 5 When cooperating with government authorities in performing legally mandated tasks.
- 6 Service Providers: Third-party companies we engage for hosting, email, analytics, and payments, who access data solely to perform these tasks and are bound by confidentiality obligations.
- 7 Business Transfers: In the event of a merger, corporate split, or business transfer. We require successors to maintain the same level of protection.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Service. You can control cookies through your browser settings, though disabling them may limit some functionality.
Essential Cookies
Required to maintain login sessions and security.
Analytics Cookies
Usage analysis via Google Analytics (IP addresses are anonymized).
Functionality Cookies
Remembers your language and display preferences.
Retention Period
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by law. When no longer needed, we delete or anonymize the data. Even after account deletion, we may retain certain information for up to one (1) year for fraud prevention and legal dispute purposes.
Security
Organizational
Appointment of a Privacy Officer, internal policies, and employee training.
Technical
Encrypted communications (TLS/SSL), access controls, and unauthorized access monitoring.
Physical
Controlled access to server infrastructure and facilities.
No method of transmission or storage over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your Account credentials.
Your Rights
Under the APPI and other applicable laws, you have the following rights regarding your personal information:
Right of Access
Request disclosure of personal information we hold about you.
Right to Correction
Request correction, addition, or deletion if the information is inaccurate.
Right to Suspension of Use
Request we stop using or delete your data if it is being used unlawfully.
Right to Stop Third-Party Disclosure
Request we stop disclosing your information to third parties if done unlawfully.
To exercise these rights, please contact us at the address below. We may require identity verification before processing your request.
Opting Out of Marketing
You may opt out of marketing emails at any time by clicking the unsubscribe link in any such email. We may still send important service-related notices (e.g., outages, policy changes).
Third-Party Links
The Service may contain links to third-party websites. We are not responsible for their privacy practices and recommend you review their privacy policies.
Children
The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.
Changes to This Policy
We may update this Policy from time to time. For material changes, we will provide reasonable advance notice via the Website or by email. Your continued use of the Service after changes constitutes acceptance.
Contact
For questions or to exercise your rights regarding personal information, please contact us:
Post Data Co., Ltd. (株式会社ポストデータ)
Personal Information Protection Officer — Service: Qask
Email: support@qask.tech
Website: https://qask.tech
You may also submit complaints to the Personal Information Protection Commission of Japan (https://www.ppc.go.jp).