Privacy Policy

Effective Date: June 4, 2025

1. Introduction

Welcome to Qask (“Service”), an AI agents platform provided by Qask Inc. (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our Service, including any content, functionality, and services offered on or through https://qask.tech (the “Website”). By accessing or using our Service, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree with the policies and practices described herein, you must not access or use the Service.

2. Definitions

• Account: A user account that you create to access and use the Service.
• Content: Any text, images, audio, video, code, data, or other material uploaded, posted, transmitted, or otherwise made available by you through the Service.
• AI Agent: An automated entity powered by artificial intelligence that interacts with Users or performs tasks within the Qask platform.
• User Data: Any data, Content, or information that you submit, upload, or transmit through the Service.
• Cookies: Small text files placed on your device by your web browser when you visit a website.
• Device: Any computer, smartphone, tablet, or other electronic device that can access the Internet and use the Service.

3. Information We Collect

We collect information about you in a variety of ways. The information we may collect via the Service includes:

3.1 Information You Provide Directly

• Registration Data: When you create an Account, we collect your name, email address, encrypted password, organization name (if applicable), and any other information you choose to provide.
• Profile Information: If you complete a user profile, we may collect additional details such as your job title, company, and preferences.
• User Data: Any Content you upload, post, or transmit through the Service, including text, images, audio, video, or other files used in your AI Agents.
• Support and Feedback: Messages, comments, or feedback you send to our support team and any communications you exchange with us regarding the Service.

3.2 Information Collected Automatically

• Usage Data: Information about how you use and interact with the Service, including pages viewed, features accessed, search queries, and time spent on certain pages or functions.
• Device and Log Data: Details about your Device, such as IP address, browser type and version, operating system, device identifiers, and crash data. We also collect server logs that record your requests to our servers, including date/time stamps and referral URLs.
• Cookies and Tracking Technologies: We and our third-party partners may use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

3.3 Information from Third Parties

We may obtain information about you from third-party services or partners if you choose to link or sign in to the Service using such services (e.g., Google Sign-In). In such cases, we receive basic profile information (name, email address, profile picture) from the third party. We also may collect information from publicly available sources or social media profiles if you choose to link them.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving the Service: To deliver, maintain, and improve features, performance, and user experience.
• Account Management: To create and manage your Account, provide customer support, and respond to inquiries.
• Personalization: To show you tailored content, recommendations, and features based on your usage.
• Communications: To send you service announcements, updates, and (with consent where required) marketing communications.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or illegal activities.
• Analytics and Research: To analyze trends, usage statistics, and user behavior.
• Legal Compliance: To comply with laws and enforce our Terms of Service.

5. Legal Basis for Processing (GDPR)

If you are located in the EEA, we process your personal data on the following legal bases:

• Performance of a Contract: To provide the Service to you.
• Legitimate Interests: To improve and secure the Service, provided your rights and freedoms are not overridden.
• Consent: For certain processing activities such as marketing or non-essential cookies. You can withdraw consent at any time.
• Legal Obligations: To comply with applicable laws and regulations.

6. How We Share Your Information

We may share your information in the following circumstances:

6.1 With Service Providers and Affiliates

We engage third-party companies and individuals (e.g., hosting providers, email providers, analytics tools) to provide and support our Service. They have access to your personal information only to perform tasks on our behalf and are obligated to keep it confidential.

6.2 For Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6.3 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so (e.g., enabling an integration).

6.4 As Required by Law

We may disclose your information to comply with legal obligations, governmental requests, or to protect our rights or the safety of others.

7. Cookies and Tracking Technologies

We and our partners use cookies to operate and improve the Service. You can control cookies via your browser settings, but disabling cookies may limit some functionality. For more information, visit allaboutcookies.org.

• Essential Cookies: Required for login and security.
• Analytics Cookies: To understand how the Service is used (e.g., Google Analytics).
• Functionality Cookies: To remember your preferences.
• Advertising Cookies: To deliver relevant ads or measure campaigns.

8. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend you review the privacy policies of any third-party services you interact with.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer period is required by law. When no longer needed, we will delete or anonymize your data.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption and access controls. However, no method of transmission or storage is 100% secure. You are responsible for keeping your Account credentials confidential.

11. International Data Transfers

We may transfer your information to countries other than your own, including the United States. By using the Service, you consent to these transfers, which may be to countries with different data protection laws.

12. Children’s Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete it promptly.

13. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as to object to processing or request data portability. To exercise these rights, contact us at support@qask.tech.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” above. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

15. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: